Collections

The Debt Collection Process

The debt collection process at Wolf & Aid Collection Agency is exclusive, resulting in a 90% success rate. Based in Chicago, we operate our commercial debt collections for industries across the USA. As we do not earn a fee unless we collect, we have focused on developing the most successful collection process, analysis, and techniques to maximize the recovery and the fee we earn from each feasible claim. Our debt collectors have business experience, enabling them to implement our unique process at extremely competitive contingency rates successfully.


Our debt collection effort starts with verifying the contact information provided by our clients and gathering additional information on the business to be used by the debt collector. We email, fax, and mail a short demand letter to the debtor, typically within one business day of receiving a claim.

Having A Conversation With Your Debtor Makes a Huge Difference

However, the primary communication method in our debt collection process is the telephone, augmented by email as appropriate. When we can get the debtor on the phone, we can find out through a series of questions what the real reason is for unpaid bills. Determining the actual cause can dramatically impact the approach the debt collector will use. Just simply demanding the money typically does not work. Instead, we often need to understand the debtor’s business, current business prospects, working capital position, secured debts, personal guarantees, etc. Once we have this information and understand why they aren’t paying, we can devise a strategy to get as much money as possible as quickly as possible.

Call (773) 336-8655 to speak with a specialist. We can arrange a consultation and inspect your collections situation.

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